Quick help for all


Get help here! If you have any questions about KIS.ME or need assistance with the configuration, you will find the solution you need here in the Support area. However, if you do not find what you are looking for or if your difficulties cannot be resolved, we would be very happy to help you by phone or e-mail. Our hotline is staffed during business hours.

KIS.ME Tutorial Videos with Step-by-Step Instructions and FAQ
Special recommendation

Our tutorials show the basic functions of KIS.MANAGER, from unpacking the starter kit to the first onboarding of the devices.

If you then try your hand at KPI creation and graphical widgets on the dashboard, all the necessary steps for this are also explained in the tutorials.



You will find the answers to the most frequently asked questions in our FAQ. What you always wanted to know is perhaps already here. Just take a look.


We provide extensive documentation here, in which every little detail of KIS.MANAGER is described. In two manuals, we show the basic functions of KIS.ME on the one hand, and the functionalities for the key figure calculation in another manual. The integration guide is available for integration into the in-house network infrastructure.


Our telephone hotline is available during business hours to anyone who prefers to speak directly to an expert. We try to resolve your difficulties remotely. If the experts get stuck on the phone, they open a support ticket and pass it on to the technical specialists. But one thing is certain: Your problem will be solved, for sure.


If you would prefer to contact us in writing, this is no problem at all with our contact form. Simply write your request and we will take care of it as soon as possible. If you still leave us your phone number, we will also be happy to call you back.

For experts

The online documentation of the KIS.API is available at https://docs.kisme.com. It contains all important information about the API, such as endpoints, request parameters, user data and return values. There are also examples of queries and responses and troubleshooting steps. Through the documentation, you can quickly and easily understand how the API works and how you can integrate it into your projects. However, if you have any questions, please do not hesitate to contact us.